Organization Name: International Business Machines
Employment Type: Private Jobs
Total No. of Vacancies: Various
Job Location: All Over India
Name of the Post:
- Senior Attorney
- Application Developer
- Package Solution Consultant
- Security Analyst
- Application Developer
- Intern Technical Specialist
- Lead – Finance and Administration Delivery
- Cloud Migration Architect
- Senior Practitioner
- Professional
- Wintel Administrator
- Practitioner
- Senior Practitioner
- Test Specialist
Qualification:
- Applicants who have completed BE / B.Tech / Any Graduate or equivalent from a recognized Institute for IBM 2018
Responsibilities:
- Complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Remote Infrastructure support delivery
- Perform problem cause analysis
- Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
- Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipate customer needs and effectively address concerns related to their issue or resolution
- Effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintains poise and professionalism even with very difficult and demanding customer
- Provide direct technical assistance to customers via phone, email, and chat.
Selection Procedure:
- Written test
- Group Discussion
- Personal Interview
Pay Scale:
- IBM recruitment 2018 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of applicants
How to Apply:
- Eligible & Interested applicants can apply via online in Official website page at www.ibm.com IBM Recruitment 2018
Instructions to Apply:
- Log on to the Official website of IBM www.ibm.com
- Then, Click on the careers link.
- Select the link available for the opening.
- Fill the Application with required details for IBM requirement 2018
Important Link:
- Apply Link: Click Here to Apply
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