Organization Name: TVSEmployment Type: Private Job
Total No. of Vacancies: Various
Job Location: Visakhapatnam
Name of the Post:
- Territory Manager
Qualification:
- Applicants who have completed Polytechnic/ Engineering/ Secondary school/ Higher sec. school or equivalent from a recognized Institute for TVS 2018.
Responsibilities:
Dealer Business growth & Profitability:
- Improve service market share of dealer by increasing free service redemption and overall service inflow.
- To improve service productivity in workshop.
Improve CSI Score:
- Obtain feedback from customers at regular interval and use the same for improving adherence to service standard at the dealership. Provide feedback to HO for any revision of service standards.
- Conduct service process audit of relevant standards based on the customer feedback every month.
- Conduct service process audit of all standards every quarter.
- Review the analysis of non adherence of service standards and counter measures proposed by Works Manager.
- Review improvement actions towards Selection process, training, performance based incentive system and exit process for service team as well as the gaps in infrastructure, Tools & equipment in order to improve adherence.
- Review and link the improvement actions towards improving CSI score.
- Review manpower status based on business growth plan in terms of recruitment and training through SIB.
- Review updation of SIB and conduct orientation program for service and spare team at the dealership.
- Support the dealer to resolve difficult customer complaints & provide trouble shooting guide to service team.
- Review the status of pending customer complaints received at dealer/AO/HO and ensure closure.
Selection Procedure:
- Written test
- Group Discussion
- Personal Interview
Pay Scale:
- TVS recruitment 2018 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of candidates
How to Apply:
- Eligible & Interested applicants can apply via online in Official website page at www.tvs.com TVS Recruitment 2018
Instructions to Apply:
- Log on to the Official website of TVS www.tvs.com
- Then, Click on the careers link.
- Select the link available for the opening.
- Fill the Application with required details for TVS requirement 2018
Important Link:
- Apply Link: Click Here to Apply
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