Tech Mahindra Walkin Drive For Freshers
Company Name : Tech Mahindra Ltd
Designation : Associate/Senior Associate
Qualification : Any Graduates
Experience : 0 to 2 Years
Job Location : Hyderabad
Salary Details : As Per Industry
Job Description:
Associate/Senior Associate
Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests.
Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience.
The ability to cross-sell products is also essential and customer service is required.
Responsibilities:
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Determines requirements by working with customers.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Skills:
Excellent Communication Skills in English & Hindi/ Proficient in North Indian Hindi Language.
Typing Skills minimum 30 WPM with 85% accuracy & Basic System Navigation Skills, Ability to write, read and speak English to suit business need, Decision Making, numerical ability & logical reasoning, Troubleshooting, Customer Focus and Being Attentive.
Apply Mode : Walkin
Company Profile :
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.Part of the Mahindra Group, Tech Mahindra is a US$4.5 billion company with over 117,000 employees across 90 countries.
Walkin Date : 1st to 30th May 2018
Walkin Time : 10:00 Am to 2:00 PM
Venue Details :
Tech Mahindra – Ohri towers,
Sebastian Road, Beside Centenary Baptist Church,
Near Clock Tower, Secunderabad.
Contact Name : Chandra Shekar
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