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Groupon Walkin Drive For Freshers, Further Information Like Vacancies, Education Qualification, Experience Details, Job Location and Job Description. Read and Check the More Details about Walkin Drives For Freshers as give below..

Groupon Walkin Drive For Freshers

Company Name :  Groupon

Designation :  Customer Support Representative

Qualification : Any Graduate

Experience : 0 – 4 years

Job Location :  Bangalore

Salary Details : As Per Industry

Latest Govt Job Updates

Job Description:

Customer Support Representative

Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer
Be a first point of contact to handle and resolve customer complaints.

Resolve customer issues in a timely and consistent manner

Manage time and productivity to meet daily individual and team ticket targets Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Identify and escalate issues appropriately.

Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat Research information and troubleshoot problems using available resources.

Candidate Profile

Any UG / PG should be completed
Freshers & Experience – 0 to 3.5 Years experience
Excellent Verbal and Written Communication is mandatory
Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills
Skilled and eloquent in writing.
Strong communication and interpersonal skills.
Ability to work under pressure and adapt quickly to adverse situations.
Experience in e-commerce or back office environment will be an added advantage
Comfort in a computer based role for up to 8 hours a day
Ability to work in any shift based on business needs.
Note: Please ignore if you have already taken an interview with Groupon less than 3 months for

Apply Mode : Walkin

Walkin Date :  4th to 16th May 2018

Walkin Time : 9:30 AM to 11:30 AM

Venue Details :

Interested Candidate can come for Walk-In interview

Gopalan Global Axis (IT SEZ) – 2nd Floor, G-Block,
Road 9, KIADB Export Promotion Area,
Whitefield, Opp Satya Sai Hospital,
Bengaluru 560066.

Contact Person: Prakash – TA Team (HR)

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